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Customer Service Executive

Location
24 days ago
Description
  • • To response and ensure the customer enquiries and requests are addressed in a timely manner
  • • To coordinate with the sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
  • • To handle customer complaints according to the Company procedures and service standard.
  • • To communicate with the sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
  • • To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve the quality of the whole team

• To assist and back up other team members and provide supports and report to Supervisor

Benefit
  • Bonus
  • Shuttle bus
Other

Work Location:Ho Chi Minh / Long An, Vietnam

  • • Bachelor’s degree.
  • • 3-4 years related experience. Lead experience preferred.
  • • Strong written, verbal skills in bilingual English – Chinese (IELTS 6.5/ HSK5)
  • • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function-specific software.
  • • Excellent customer service skills.
  • • Strong presentation experience and skills
Contact

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Salary
Position Customer Service Executive
Type Full-Time
Experience
Degree
Amount 0
Gender -
Age ,