Customer Experience Coordinator

• Discuss with customers about technical issues and coordinate customer projects to promote new business or developments. 
• Impress customers by focusing on building relationships of trust and enthusiasm while guiding customers from website to pre-purchase experience. 
• Coordinator between customers, service support by following up to make customers satisfied.
• Responsible for calling customers about sales and service, courteous and professional manner.
• Responsible for documenting, answer customers questions and concerns. 
• Solve problems for customers such as service, payment and maintenance. 
• Ability to accomplish goals set by manager. 
• Coordinate with various departments to ensure operational process of service and sales channels are complete, complete and most effective. 
• Able to travel to meet customers on site. 
• Perform other tasks as assigned by the manager.

• Education: Bachelor' or Master degree in Marketing, Business Administration or related fields. 
• Faculty: Not specify 
• Experience: Have Project Management Skill will be an advantage. 
• Can speak good english 
• Able to learn on their own, proactive, creative and dare to present new ideas
• Have communication skills in liaising with various departments or working as a project and able to manage. 

Location: HCM