Head of HR

· Appointments and Hiring: Oversee review and approval of faculty and staff hiring and appointments within the work unit and assure these activities are conducted in accord with University guidelines. Support faculty promotion and tenure procedures in collaboration with relevant faculty administrators and Academic Personnel.Provide support and oversight of employee background and credential checking and assure employee onboarding activities are conducted in a timely manner.

· Classification and Compensation: Advise internal clients on classification needs and staffing requirements with a broad understanding of both short- and long-term goals of unit management. Consult with leadership on developing organizational structures that enhance effectiveness and reduce administrative costs within the work unit. Consult with managers and supervisors on writing and developing job descriptions to meet staffing needs. Plan and oversee local compensation plans and philosophies. Provide consultation on salary administration and recommend appropriate salary actions.

· Employee Relations, Diversity: Serve as a local resource on employee relations issues and concerns and partner closely with central units. Employee and Management Relations  in addressing specific complaints and concerns. Conduct employee conduct investigations independently and in partnership with applicable University central offices as appropriate. Oversee and manage employee separations within the work unit and coordinate applicable employee exit (offboarding) activities. Consult with managers on implementing appropriate performance management practices within the unit and assist in addressing performance problems in accordance with applicable University procedures. Provide leadership and guidance to management to promote and advance diversity efforts within the unit and to assure equal opportunity in all hiring, promotion, and related HR decision making.

· Benefits and Leave Administration: Assist employees in addressing questions or issues regarding benefits, time reporting, or leave issues in consultation with appropriate specialists in the applicable University central offices. Assure that key benefits and payroll information is appropriately disseminated within the work unit when requested by University central offices. Provide oversight of time reporting practices and business processes within the work unit to assure accuracy and timeliness.

· Policy, Planning and Process Improvement: Develop, plan, and implement human resources policies, procedures, and best practices for the work unit including for HR Facilitators in subordinate units. Collaborate with University Central Offices in implementing new business processes within the unit and suggest opportunities for improvement or change. Actively participate in University-level committees or working, groups focused on HR service delivery, business systems,and business process improvement.

· HR reporting, data management and systems: Assure that HR transactions are processed in a timely and accurate manner in the work unit with attention to data integrity. Track and analyze key metrics to monitor customer satisfaction and continuously improve HR service delivery to internal clients. Manage access for unit staff to University HR Systems. Produce reports and analysis for unit management regarding HR trends and metrics utilizing relevant institutional or local reporting tools.

· Supervision (if applicable): Provide supervision and oversight of assigned HR and administrative support staff including hiring, coaching, training, work assignments, and managing performance.

· Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience.

· All degrees must be from appropriately accredited institutions.

· Minimum of a Bachelors degree is required. The successful candidate must possess excellent oral and written communication skills, sound business judgment, tact and diplomacy, and the ability to interact with personnel at all levels of the School/Division and University.

· Six (6) years or greater of professional-level human resources experience in a setting of similar scope and complexity to is required with greater years of experience preferred; an advanced degree in a field of study directly relevant to human resources may substitute for 2 years of professional experience.

· Have prior experience in coordinating or managing some combination of recruitment, compensation, employee relations, position classification or employee benefits matters.

· Prior experience in the higher education setting is highly preferred but not required.

Location: Ho Chi Minh